About Us

About Us

Nourishing people in need since 1983.

Heart, Love & Soul is a non-profit hunger-relief and social care agency in Niagara Falls that nourishes people in need – body, mind, & soul – in partnership with others. Since 1983, we have provided the community with wide-reaching food assistance programs and human services for all residents to utilize at no cost, including a food pantry and free meals served daily. Over the last 10 years, we have provided over 458,000 meals through our food services.

Our newest addition, the Daybreak Program, brings together over 30 community organizations under one roof, allowing guests to easily access the social care services they need in a central location. Since the program’s inception in 2021, we have already provided over 9,405 amenities to guests – that’s a lot of success stories!

Our Mission

Heart, Love & Soul nourishes people in need – body, mind, & soul – in partnership with others.

Our Vision

We work collaboratively to build an equitable community that eliminates barriers, ensures opportunity, and transforms lives.

Our Values


We are welcoming – offering a non‐judgmental, safe, and respect‐filled space for all who enter it.

Social Justice

We walk alongside each person – connecting them to the resources needed to achieve their goals while fighting against systemic barriers to promote equity, inclusion, and belonging.


We are responsible for the resources of the agency – using high standards, best practices, and innovative strategies to care for our guests.


We work with others to understand our community and its assets, to identify and implement solutions, and create positive change.

Our History

A non-profit organization with over 40 years of service to the community.


A prayer group at Sacred Heart
Church (Heart, Love & Soul) begins
collecting and distributing food to
community members who are
struggling with unemployment and
financial instability due to an
economic downturn.


Through the generosity
of donors, HLS acquires a site on
Pierce Avenue to house its food
pantry operations.


HLS begins offering hot lunches,
but lacks the proper facilities to
prepare and serve them on-site.


A commercial kitchen is
installed at the Pierce Avenue
location to allow for food
preparation. Meals continue
to be transported and served
at various church halls.


HLS purchases the former
Salvation Army thrift store at
939 Ontario Avenue in July 2002.
The space is large enough to
house all our facilities: food pantry,
commercial kitchen, and
dining room.


HLS moves into the Ontario Street
location. Having one central facility
allows HLS to streamline service
provision and creates opportunities
for further expansion of services
to meet the needs of our guests.


Later in the year, Mount St. Mary
Hospital begins providing a part-time
nurse to serve as the Community Care
Coordinator, and HLS hires a social worker.
These additions gave HLS the capacity
to provide social care services.


Niagara University and HLS sign a
cooperation agreement, working
together to serve people in need
in Niagara Falls under the
Memorandum of Understanding.


Daybreak begins serving members
of the Niagara Falls community,
incorporating case management
and collaborative services from
over 30 community partners.

Addressing racial justice and inequality

In the spirit of Jesus and the traditions of justice embedded in the Gospel, Heart, Love & Soul stands firmly for the elimination of racism and violence in our hearts, in our institutions, and in our relationships with others. The murder of George Floyd peeled back layers of injustice, inequality and violence that sadly continue to punctuate American life. It shined light on the unmistakable reality that access to the American Dream – that privilege of opportunity for social and economic stability – remains obstructed for so many, particularly minorities and people of color.

Here in Niagara Falls, we see racial inequality manifest in multiple ways. Blacks and African Americans, for example, make up approximately 22% of the population in Niagara Falls but comprise approximately 37% of all people in Niagara Falls living at or below the federal poverty line. Native Americans in Niagara Falls suffer the highest poverty rate (a staggering 54%) of any group in our City, with the share of people in poverty twice as high as its share in the general population. The disproportionate burden of poverty among minorities and people of color reflects the continuing legacy of systemic inequality in our society.

Heart, Love & Soul will continue standing with members of our community in the struggle for justice and equality. We will continue to respect and affirm the inherent dignity of people of color who come to our doors. We will continue to provide services that address the scourge of poverty, draw attention to the fact that people of color suffer disproportionately, and advocate for institutional reforms that address systemic inequities. We commit to mindfulness around our own policies and practices, to ensure that our work contributes to the equality and diversity we seek in the world. We pray that our hearts will be moved and sustained to follow in the footsteps of Jesus, Martin Luther King, Jr., and all those who work tirelessly for justice and peace.

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