Working with other community agencies across WNY, Heart, Love & Soul helps individuals that are at risk of or experiencing homelessness to secure permanent housing using a “Housing First” assistance approach. Housing First is guided by the belief that people need to acquire the basic necessity of shelter before they are able to work on improving less critical aspects of life, such as employment and medical help. By providing housing assistance services, we help our guests take that first step towards a brighter future with no strings attached.